Cisco Unified Communications encompass voice, video, data, and mobile applications on fixed and mobile networks, offering an easy-to-use, media-rich collaboration experience across business, government agency, and institutional workspaces. By utilizing the security, resilience, and scalability of the network, organizations can enable users in any workspace to communicate effectively every time, everywhere, and on any device.

Key Products:-

IP Telephony - Enable your organization to run voice, data, and video communications over a single, converged network. Includes call-processing software, telephones, and endpoint devices

Unified Communications Applications - Include unified communications, messaging, mobility and conferencing products that integrate presence and preference information and desktop business tools.

Contact Center Applications - Include software with multichannel contact-center and self-service capabilities.

Communications Infrastructure products - Include Cisco routers and switches that form a foundation for an integrated communications system.