With services ranging from initial architecture and specification through design and integration services to a full complement of on-site services, our clients can be confident that Glocomp has the service portfolio to successfully support their business at every stage of its ICT usage and development. And when the time comes to upgrade, enhance or relocate their ICT systems, Glocomp will be there to support through the process and ensure a smooth and painless transition.
Our Services includes:
· Project Management
- Server Integration
- Storage Integration
- Data Protection Implementation
- High Availability Implementation
- Network Integration
- Security Implementations
- Support and Maintenance
- Infrastructure Management
Service Methodology:
1) Project Planning and Management
a. Establish project controls and Management procedures
2) Detailed Design and Analysis
a. Confirm project scope, objectives.
b. Define requirements and develop design
c. Manage customer expectations
3) Site and infrastructure readiness assessment
a. Confirm infrastructure environment
b. Perform benchmark tests
c. Confirm site readiness
4) Install and Configure Solution
a. Installation of base products and solutions
b. Configure and Test
5) Migration, Integration and Customization
a. Data Migration strategy if necessary
b. Integrate with external components
c. Customization if necessary
6) Testing and Commissioning
a. User Acceptance Tests
7) Knowledge Transfer and Training
a. Provide product training
8) Production Roll Out
a. Execute deployment plan to end-users if necessary
9) Support and Maintenance
a. Handover to support team
10) Infrastructure Management
a. Outsourced support
b. Asset management
