February 12, 2020

Digital civility at lowest level in 4 years, new Microsoft research shows

The Microsoft Digital Civility Index (DCI), a measure of the tone and tenor of online interactions as reported by consumers in 25 countries, stands at its […]
February 1, 2020

Asia-Pacific Retailers Buy into Intelligent Future but Yet to Realize AI’s Full Potential

On the sidelines of NRF 2020: Retail’s Big Show, Trakomatic (Singapore) showcases how they are driving intelligent retail, alongside Coles (Australia), Harvey Norman (in Singapore) and […]
January 29, 2020

Maxis and Microsoft accelerate adoption of innovative digital solutions for businesses in Malaysia

Maxis is the first telco in Malaysia to launch bundled fixed line number calling with Microsoft Teams Unified Communications, enabling voice calls from any place at […]
January 25, 2020

How Genesys is personalizing the customer experience with Engage, Azure and AI

Microsoft and Genesys, a global provider of contact center software, recently announced a partnership to enable enterprises to run Genesys’ omnichannel customer experience solution, Genesys Engage, on Microsoft Azure. According […]