Listen. Innovate. Deliver. Repeat. As Autodesk EVP and COO Steve Blum shared late last year–across our company, we’ve renewed our focus on listening and responding to customer feedback. So much of the feedback we hear from customers involves product innovation: What new features and capabilities are on the roadmap? How are we ensuring our products better integrate, both with 3rd party tools and across an entire workflow? How are we enabling customers to make better use of their data and take advantage of rising technologies like AI?
These are all important. But innovation doesn’t end there. It’s also critical to ensure our customers get the most value out of their software subscription and improve how our products are deployed and managed across customer organizations. This is an area we’ve been able to focus on by having a dialogue not only with the end-users of our software, but also the Technology Admins responsible for deploying our solutions inside their organizations.
For example, over the last several months, we’ve been listening to customer feedback about our plan offerings. We’ve heard feedback from customers–particularly Technology Admins–that the security that comes with single sign-on (SSO) is critical to their business. In fact, they expect SSO to be part of the standard offerings from all their software partners.
We agree. And we understand that keeping data and assets secure is a top priority for our customers. That’s why we’re showing our commitment in this area by extending the benefits of SSO to all Autodesk plans.
Beginning on May 8, SSO is now included as a benefit to Standard plan customers, fulfilling a major part of our commitment to listening and enhancing the customer experiences we deliver. The availability of SSO is the result of the hard work of the Autodesk Identity team, who were eager to see the capability–and its associated benefits–get into the hands of our customers.
“The Autodesk Identity team and our partners across Autodesk are excited to announce the availability of SSO for Standard plan customers,” said Goutham Garimella, VP of Identity & Licensing at Autodesk. “SSO provides a seamless user experience, enhanced security, and administrative convenience. We value our customers’ feedback and look forward to continuing to invest in and deliver on these objectives in the future.”
Learn more about how Autodesk is investing and innovating to help customers save time, reduce cost, and improve productivity at the newly launched Technology Admin Value Hub.